Owner's Manual

I have performed a non-default install of your Linux operating system using your Linux operating system media, I see missing RPM file dependencies
while installing Server Administrator?
Server Administrator is a 32-bit application. When installed on a system running a 64-bit version of Red Hat Enterprise Linux operating system, the Server
Administrator remains a 32-bit application, while the device drivers installed by Server Administrator are 64-bit. If you attempt to install Server Administrator on
a system running Red Hat Enterprise Linux (versions 5and version 6) for Intel EM64T, ensure that you install the applicable 32-bit versions of the missing RPM
file dependencies. The 32-bit RPM versions always have i386 in the file name extension. You may also experience failed shared object files (files with so in the
file name extension) dependencies. In this case, you can determine which RPM is needed to install the shared object, by using the RPM --whatprovides switch.
For example:
rpm -q --whatprovides libpam.so.0
An RPM name such as pam-0.75-64 could be returned, so obtain and install the pam-0.75-64.i386.rpm. When Server Administrator is installed on a system
running a 64-bit version of a Linux operating system, ensure that the compat-libstdc++-<version>.i386.rpm RPM package is installed. You need to resolve
the dependencies manually by installing the missing RPM files from your Linux operating system media.
Where can I find the source packages for Open Source RPMs?
Source packages for Open Source RPMs are available on an orderable DVD image.
What do I do when management station RAC utility installation fails due to missing RPM file?
During the install of the management station RAC utility (mgmtst-racadm RPM under /SYSMGMT/ManagementStation/linux/rac directory on the Dell Systems
Management Tools and Documentation DVD), the install may fail due to missing RPM file dependencies on libstdc++.so libraries. Install the compat-libstdc++
rpm provided in the same directory to resolve the dependency and retry the installation.
When using the rpm -e 'rpm -qa | grep srvadmin' command to remove Dell OpenManage systems management software, some RPM utility versions
may schedule an uninstall in an incorrect order, which results in users encountering misleading warning or error messages. What is the solution?
The solution is to use the Dell OpenManage uninstall script,
srvadmin-uninstall.sh, provided on the DVD.
What do I do when I am asked to authenticate using the root user account?
Dell Systems Build and Update Utility adds a script to the root user's .bash_profile file that prompts for the installation of Dell OpenManage systems
management software. This script may interfere with remote client applications that authenticate using the root user account on the system, but do not have
a means to handle user prompts. To remedy this limitation, edit the .bash_profile file and comment the line: [ ${SHLVL}....
During uninstallation, error: %preun(srvadmin-NAME-X.Y.Z-N.i386) scriptlet failed, exit status 1 error message is displayed.
There may be problems uninstalling Server Administrator after an unsuccessful upgrade during a manual RPM upgrade. The following error message is
displayed:
error: %preun(srvadmin-NAME-X.Y.Z-N.i386) scriptlet failed, exit status 1
In this case, NAME is a feature name, for example omacore. X.Y.Z-N is the version and build number of the feature. Some possible solutions to rectify this
problem:

1. Attempt to uninstall again. For example, use the following command:
rpm -e srvadmin-NAME-X.Y.Z-N.i386

2. Delete the "upgrade.relocation=bad" line if present in the /etc/omreg.cfg file and attempt to uninstall again.
Why am I getting a warning concerning the RPM package key during installation?
The RPM files are signed with a digital signature. To avoid this warning, you should mount the media or package, and import the key using a command such as
the following:
rpm --import /mnt/dvdrom/SYSMGMT/srvadmin/linux/RPM-GPG-KEY
What are the names of all the Dell OpenManage features under Red Hat Enterprise Linux or SUSE Linux Enterprise Server?
The following table lists the names of all Dell OpenManage features and their corresponding init script names under Red Hat Enterprise Linux and SUSE Linux
Enterprise Server operating systems:
Table 11-2. Dell OpenManage Features Under Red Hat Enterprise Linux
andSUSELinuxEnterpriseServer
NOTE: If you are using later versions of supported Linux operating systems and the RPM files available in the directory
SYSMGMT/srvadmin/linux/RPMS/supportRPMS on the DVD are incompatible, use the latest RPMs from your operating system media.

Feature

Name in VMware ESX, Red Hat Enterprise Linux, and SUSE Linux Enterprise Server
Managed System Services Feature
Feature init Script Name
DSM SA Device Drivers
DSM SA Data Engine Service
instsvcdrv
dataeng
DSM SA Shared Service
DSM SA Connection Service
dsm_om_shrsvc
dsm_om_connsvc
DSM SM LSI Manager
mptctl