Owner's Manual

Ensure that Tools® Internet Options® Security® Custom Level® Scripting® Scripting of Java Applets is set to Enable.
l Windows Scripting Host (WSH) has disabled the running of VBS scripts. WSH is installed during operating system installation, by default. WSH can be
configured to prevent the running of scripts with a .VBS extension.
e. Right click My Computer on your desktop and click Open® Tools® Folder Options® File Types.
f. Look for the VBS file extension and ensure that File Types is set to VBScript Script File.
g. If not, click Change and choose Microsoft Windows Based Script Host as the application that gets invoked to run the script.
l WSH is the wrong version, corrupted, or not installed. WSH is installed during operating system installation, by default. Download WSH from
msdn.microsoft.com.
Is the time shown during installation/uninstallation by Windows Installer Services is accurate?
No. During installation/uninstallation, the Windows Installer Service may display the time remaining for the current task to complete. This is only an
approximation by the Windows Installer Engine based on varying factors.
Can I launch my installation without running the Prerequisite Checker? How do I do that?
Yes, you can. For example, you can run the MSI of the managed system software, directly from the SYSMGMT\srvadmin\Windows\SystemsManagement. In
general, it is not a good idea to bypass the prerequisite information as there could be important information that you would not know otherwise.
How do I know what version of systems management software is installed on the system?
Go to Start® Settings® Control Panel® Add/Remove programs and select Dell OpenManage Server Administrator. Select the link for support information.
Do I need to reboot the system after upgrading the Dell OpenManage?
Upgrade may require a reboot if the files to be upgraded are in use. This is a typical Windows installer behavior. It is recommended that you reboot the
system when prompted.
Where can I see the Server Administrator features that are currently installed on my system?
See Windows Add/Remove Programs to find out what Server Administrator features are currently installed.
What are the names of all the Dell OpenManage features under Windows?
ThefollowingtableliststhenamesofallDellOpenManagefeaturesandtheircorrespondingnamesinWindows.
Table 11-1. DellOpenManageFeaturesUnderWindows
Red Hat Enterprise Linux or SUSE Linux Enterprise Server
After installing Server Administrator, I cannot log on.
After installing Server Administrator, log out and then log in again to access the Server Administrator Command Line Interface (CLI).
I see the following message when I try to install Server Administrator on a guest Linux operating system: ./srvadmin-install.sh: line 2295 : [: ==:
unary operator expected
When installing Dell OpenManage components on a guest Linux operating system, the warning message may be displayed. However, the installation
continues and completes without any loss of functionality.
I manually installed my Red Hat Enterprise Linux 4 - x86_64 operating system and can see RPM dependencies when trying to install Server
Administrator. Where can I find these dependent RPM files?
For Red Hat Enterprise Linux, the dependent RPM files are on the Red Hat Enterprise Linux installation media. All other RPMs are available in
the /SYSMGMT/srvadmin/linux/RPMS/supportRPMS\opensource-components directory.
To install or update all the dependent RPM files execute the following command:
rpm –ivh /SYSMGMT/srvadmin/linux/RPMS/
supportRPMS/opensource-components
You can then continue with the Server Administrator installation.

Feature

Name in Windows
Managed System Services

Server Administrator Instrumentation Service
DSM SA Data Manager
DSM SA Event Manager
Server Administrator
DSM SA Connection Service
DSM SA Shared Services
Server Administrator Storage Management Service
Mr2kserv
Remote Access Controller Console
(DRAC 4)
Remote Access Controller 4 (DRAC 4)