Owner's Manual

What’s New
New major features
 Now, you can launch the warranty support site and view the current warranty information.
 In addition to the Express Service Code for PowerEdge servers; now, IT Assistant displays Chassis Express
Service code and Chassis Service Tag for PowerEdge Blade servers running OpenManage Server
administrator version 6.5 or later. You can also see Enclosure specific Express service code in the Details
tab.
New OS Support
 Microsoft Windows 2008 Standard Server
NOTE: These operating systems must be WoW64 enabled.
Deprecated features
The following features are not supported in IT Assistant:
 Topology view
 Volume Information Report—As IT Assistant does not support Volume Info Report, this will be removed if
you upgrade from previous version to IT Assistant 8.9.
Installation
For information on Installation, see the Dell OpenManage IT Assistant version 8.9 on support.dell.com/manuals
Prerequisites
For more information on Operating system, Browser & Consoles, and Minimum hardware Configuration see the
Dell Systems Software Support Matrix Version 6.5 on support.dell.com/manuals
Database (SQL Server)
 SQL Server 2008 R2 (This is part of IT Assistant install).
Also supports:
 SQL Server 2000
 SQL Server 2005 SP1/SP2
Additional Softwares
 Navisphere(R) Secure CLI
For Dell/EMC storage arrays inventory, ensure your array is FLARE(R) version 19 or above. You should
also install Navisphere(R) Secure CLI (version 19 or above) on your management station.
NOTE: This CLI software is part of the IT Assistant install.
Recommended Requirements
Minimum Supported Operating System Requirements for IT Assistant (by Enterprise Size)
For the Small (up to 500 Managed Systems):
 Windows 7 Professional