Owner's Manual

you re-enable IPMI, the device under Unknown group can be removed by right-clicking it and selecting
"Remove". [262869]
On RAC devices, the "Firmware Enclosure ID" column of the "Firmware Information" table may not reflect
the correct "Firmware Enclosure ID." It is recommended that you use the "Firmware Enclosure ID" column
in the "Firmware Information" table for the server on which the RAC device is hosted. [296511]
 When a "Power Monitoring Capable" Server is discovered through the CIM protocol, on the "Device
Details" screen, IT Assistant may display "No" under the "Power Management" column in "Power Supply
Information" section. To display the correct information, discover the server with either SNMP, or both
SNMP and CIM protocols. [300080]
 If you create an Alert Ignore/Exclude Filter to ignore alerts with Normal severity, IT Assistant continues to
log alerts and execute any Alert Action associated with them, if the alert severity is defined as Informational
in the MIB. [324693]
 When you launch Dell OpenManage Server Administrator for managed systems with Server Administrator
agent only installations, using a remote web server; provide the user name, password, and IP address of the
managed system. [390431]
 IT Assistant does not support Chassis Management Controller (CMC) package & bundles. If you are using
IT Assistant which is older than v8.9, You may see CMC packages/bundles as part of the Software
Repository catalog downloaded from Dell FTP site. These packages are not supported by IT Assistant and
will give following error message when selected to view their details or tried to import. IT Assistant v8.9
will not show these packages in the tree itself.
Error Code: 0
Error Message: The package manifest file in <cmc_package_name> is invalid or cannot be read. This may
be due to invalid/corrupted package or an older unsupported package version.
Updates
Software Updates
NOTE: IT Assistant does not support the software update task on the management station. This is because a software update may
require are boot that may affect other scheduled tasks that are run on the management station. You can perform software updates
using the "Dell Systems Management Tools and Documentation" DVD after closing the IT Assistant application.
Software Updates for Linux
To perform a remote Linux software update, IT Assistant uses Plink for SSH communication. By default, IT
Assistant passes your password as a command-line parameter to Plink.
NOTE: This occurs only on the IT Assistant management station. Passwords are always encrypted when transferred to the managed
system.
If passing passwords through the command line on the IT Assistant management station is of concern, you can
configure the updates to use RSA keys instead of passwords. A blank password in IT Assistant will trigger SSH
authentication using the RSA keys.
To create RSA keys, perform the following steps:
NOTE: It is assumed that you are running an SSH2 server and are using the RSA2 keys.
1. Run PuTTYgen (or your preferred mechanism) for generating public/private key pairs. You can save your
private keys (".ppk" files) to any location on your system.
The following is a sample public key that you would put in a file that you create called "authorized_keys2 for
RSA2 keys."
ssh-rsa
AAAAB3NzaC1yc2EAAAABJQAAAIEAxfMzTwS4Cwnua61h7kiad9l3HvlSeFIYPsZOrCYMuA++
9mPRraUEtrKNkwdaPKqPnc2/JFHyAxOu31jfUgQqgM2CSqwdr7fuowjseVVPTuG5JdVR1BwUAXlJK/
Hy1BM+mkKHMuNe0jTrN/gUxcmlA0lHFaFNRjV++AeM15upJsk= rsa-key-20050209
Linux ships with other utilities for creating public/private key pairs. You can download PuTTYgen from the
following Web address: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
The public keys are saved in the following configuration file on the Linux system.~/.ssh/authorized_keys2