Owner's Manual
90 Configuring Dell OpenManage IT Assistant to Monitor Your Systems
Running Applications That Require Different Versions of the JRE
On Your System
The IT Assistant user interface (UI) uses the Java Runtime Environment (JRE)
version 6 update 21. If IT Assistant detects an older version of JRE on your
system, it installs version 6 update 21. If you encounter problems running
other third-party applications that were using the older version of the JRE,
perform these steps to uninstall JRE version 6 update 21:
On supported Microsoft Windows operating systems:
1
Click
Start
Settings
Control Panel
Add Remove Programs
.
2
Select
Java SE Runtime Environment 6 Update 21
and click
Remove
.
NOTE: IT Assistant installs the required JRE version when you launch IT Assistant
the next time.
On supported Linux operating systems:
1
Navigate to the
plugins
folder of your Web browser.
2
Remove the link to the JRE install by typing:
rm libjavaplugin_oji.so
NOTE: To run IT Assistant again, re-create the link to the JRE. See "Getting Started
With Dell OpenManage IT Assistant" on page 33 for information on creating a soft
link.
Ensure That Agents and Instrumentation Are
Installed and Running
Dell agents required for managed systems are contained in Dell OpenManage
Server Administrator; Dell agents required for client systems (workstations,
desktops, and portable components) are contained in Dell OpenManage
Client Instrumentation.
These agents gather status information from BIOS or other firmware on the
systems they are installed on, then provide that information to IT Assistant.
Systems that are monitored by IT Assistant are generally referred to as
managed systems—the system that manages them is referred to as
management station, or IT Assistant system.