Owner's Manual

Installing, Uninstalling, and Upgrading Dell OpenManage ITAssistant 85
• Next, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\dcconnsvc
. Double-click the DependOnService value name to edit
its properties. This registry value is a UNICODE multiple string and
its initial Value Data is
SNMP, MSSQLServer, dcnetmon .
• Delete
MSSQLServer and save the changes. This removes the
dependency of the IT Assistant Connection Service on the SQL
Server service.
• Check the dependencies of the IT Assistant Network Monitoring
Service and the IT Assistant Connection Service on management
station by right-clicking the individual services from the
Service
Control Manager
and select Properties . Select the Dependencies tab.
There should be no dependency on MSSQLServer Service. Restart the
management station to let these changes take effect.
6 On the management station, start the IT Assistant Connection Service
and IT Assistant Network Monitoring Service. IT Assistant now connects
to the IT Assistant database deployed on the SQL Server of the remote
database system.
NOTE: If the IT Assistant services dependency on the local SQL Server service
has not been removed as described in previous step, the SQL Server service on
management station needs to be running for IT Assistant services to be started,
even if the SQL Server database is not actually used by IT Assistant.
7 To verify that the management station has successfully connected to the
IT Assistant database on the remote database system, start the ODBC
Data Source Administrator from the
Control Panel  Administrative
Tools
on the management station. Select the System DSN tab.
The
ITAssist system data source is displayed.
8 On the management station, open the IT Assistant user interface.
The IT Assistant services on management station are now ready to use the
IT Assistant database residing on the remote database system.
Configuring IT Assistant to Upgrade the Remote Database
IT Assistant does not upgrade the database which is configured on a remote
system. This section discusses the steps required to upgrade the IT Assistant
(version 7.0 and later) database.