Owner's Manual
Installing, Uninstalling, and Upgrading Dell OpenManage ITAssistant 73
Installing IT Assistant
If you are installing IT Assistant for the first time, see "Installing IT Assistant
for the first time" on page 73. If you are upgrading from a previous version,
see "Upgrading from Previous Version of IT Assistant" on page 76.
You can download and install IT Assistant from support.dell.com. The Dell
OpenManage Management Station installer program is used to install IT
Assistant as well as other Dell OpenManage software. To install a product other
than IT Assistant, see the installation instructions specific to that product.
You can also download Web packages of versions 6.0.1 of the
Dell OpenManage Server Administrator and Dell OpenManage Management
Station software from the Dell Support site at support.dell.com. You can
transfer the contents of these Web packages to CDs or USB keys for systems
that do not have DVD drives.
Downloading IT Assistant
To download IT Assistant, perform the following steps:
1
Connect to the Dell Support website at
support.dell.com
.
2
Click the
Drivers and Downloads
link.
3
In the
Drivers and Downloads
page, choose either the model or the service
tag of your system and confirm your selection.
4
In the results page, under the
Systems Management
category, search for
the
Management Station
application.
5
Click
Download Now
and save the file to a location on the
management station.
Installing IT Assistant for the first time
To install IT Assistant for the first time:
1
Navigate to the \
SYSMGMT\ManagementStation\windows\ITAssistant
directory on the IT Assistant installer folder and double-click
setup.exe
.
The installer first runs the Prerequisites Checker to check if all
prerequisites are installed. If a prerequisite is not already installed, you can
install it by clicking the appropriate hyperlink in the installer window and
then following the instructions in the setup screens.