Owner's Manual

Installing, Uninstalling, and Upgrading Dell OpenManage ITAssistant 69
5
Installing, Uninstalling, and
Upgrading Dell OpenManage
IT Assistant
When installing Dell OpenManage IT Assistant, it is important to see the
latest readme.txt file at support.dell.com/manuals. This file defines the most
current supported operating systems and hardware requirements for
IT Assistant. In addition to meeting these requirements, there are additional
IT Assistant installation requirements as well as requirements for the systems
that will be managed by IT Assistant. See "Planning Your Dell OpenManage
IT Assistant Installation" on page 53 for more information.
TCP/IP Protocol Support
For IT Assistant to function properly, your network must support the
TCP/IP protocol.
Setting Up or Enabling Protocols for Agent
Communication
Before installing IT Assistant, you must install the operating system's Simple
Network Management Protocol (SNMP) service. Additionally, to ensure that
systems are visible to IT Assistant discovery and inventory functions, make sure
that agents and instrumentation on managed systems are accessible through the
Common Information Model (CIM), Simple Network Management Protocol
(SNMP), or Intelligent Platform Management Interface (IPMI) protocol.
NOTE: CIM is installed by default on Microsoft Windows 2000, Microsoft Windows
Server 2003, Windows XP Professional, Microsoft Windows Vista and Windows
Server 2008.