Owner's Manual

60 Planning Your Dell OpenManage IT Assistant Installation
you can choose, in most cases, to replace or upgrade these agents with those
that support newer protocols. Table 4-3 lists a number of agents and
instrumentation that may be installed on Dell clients and servers. As long
as the corresponding protocol is enabled in IT Assistant, these systems can
be discovered and managed on your network.
Agent is a general term applied to the software components of systems
management instrumentation. The table 4-3 provides the management and
alerting agents supported by IT Assistant. Degrees of support vary among
agents. For example, IT Assistant automatically discovers, displays,
receives alerts from, and can perform actions on the systems managed by
Dell OpenManage Server Administrator, but IT Assistant can only receive
alerts from certain storage device agents.
NOTE: IT Assistant no longer supports the Desktop Management Interface (DMI)
protocol. As a result, systems running DMI using Dell OpenManage Server Agent 4.5.1
(and earlier) and Dell OpenManage Client Instrumentation 6.0 (and earlier) will not
be discovered by IT Assistant.
Table 4-3. Devices and Agents Supported by IT Assistant
Device Version(s) Supported Auto Discoverable Alerting
Dell Systems Agents
Server Administrator 4.5 and later Yes Yes
Baseboard Management
Controller
1.0 and later
NOTE: Supports only
Dell x8xx and later
systems
Yes Yes
Array Manager 3.7 Yes Yes
Chassis Management
Controller
N/A Yes Yes
DRAC 5 1.0 and later Yes Yes
DRAC 4 1.0 and later Yes Yes
DRAC III, DRAC III/XT
NOTE: DRAC III is not
supported on Red Hat
Enterprise Linux version 5.x
and Windows Server 2008.
1.0 and later Yes Yes