Owner's Manual

6 Contents
5 Installing, Uninstalling, and Upgrading
Dell OpenManage IT Assistant . . . . . . . . 69
TCP/IP Protocol Support . . . . . . . . . . . . . . 69
Setting Up or Enabling Protocols for
Agent Communication
. . . . . . . . . . . . . . . . . . 69
Installing SNMP on the IT Assistant System
. . . . 70
Enabling CIM
. . . . . . . . . . . . . . . . . . . . 71
Setting Up RBAC User Information
. . . . . . . . . . . 72
Prerequisite Checker
. . . . . . . . . . . . . . . . . . 72
Installing IT Assistant . . . . . . . . . . . . . . . . . . 73
Downloading IT Assistant
. . . . . . . . . . . . . . 73
Installing IT Assistant for the first time . . . . . . . 73
Launching IT Assistant. . . . . . . . . . . . . . . . . . 74
Upgrading from Previous Version of IT Assistant
. . . . 76
Upgrading IT Assistant version 7.x to
IT Assistant version 8.9
. . . . . . . . . . . . . . . 76
Upgrading IT Assistant version 8.x to
IT Assistant version 8.9
. . . . . . . . . . . . . . . 78
Upgrading IT Assistant version 8.6 and
later to IT Assistant version 8.9 . . . . . . . . . . . 78
Upgrading IT Assistant After Migrating to
Windows Server 2003
. . . . . . . . . . . . . . . . 79
System Recovery on Failed Installation . . . . . . . . . 79
Uninstalling IT Assistant
. . . . . . . . . . . . . . . . . 80
Remote Microsoft SQL Server and IT Assistant
. . . . . 80
Configuring IT Assistant to Upgrade the
Remote Database
. . . . . . . . . . . . . . . . . . 85