Owner's Manual

Configuring Protocols to Send Information to IT Assistant 271
Setting Up CIM
CIM is available only on supported Microsoft Windows operating systems.
NOTE: Dell OpenManage Server Administrator sends events to IT Assistant as
SNMP traps. It does not send CIM indications for either instrumentation or storage
events from a server.
Setting Up CIM on Your Managed Systems
This subsection provides steps for setting up CIM on managed systems
running supported Windows operating systems. For more information,
see "Configuring CIM for Manageability."
Recommendation for Creating a Domain Administrator
Although the following procedure describes how to add a local administrator to
a supported Windows operating system, it is recommended that you create a
domain administrator instead of create a user on every system managed by
IT Assistant. Creating a domain user account will also aid in preventing
account lockouts due to failed IT Assistant logons to systems found in the
entered discovery range. For example, a discovery range of 192.168.0.* results in
an attempt to log on to all 253 systems. If the credentials passed to any one of
these managed systems did not authenticate, the account is locked out. In
addition, the improved security in Windows XP mandates that the client be in
the same domain as the IT Assistant system. Windows XP also requires a user
name with a nonblank password. For more information on creating a Windows
domain user account, see your Microsoft documentation.
NOTE: IT Assistant requires the CIM user name and password with administrator
rights that you established on the managed systems. If you are using a domain user,
be sure to specify the correct domain in the user name field. A user name must
always be qualified with a domain, or localhost if a domain is not present. The
format is either domain\user or localhost\user.
NOTE: CIM discovery requires proper user ID and password credentials. Failure to
supply proper credentials on a subnet configured for CIM discovery can result in
account lockout.