Owner's Manual

266 Configuring Protocols to Send Information to IT Assistant
For Red Hat Enterprise Linux (version 7.3 or later) and Red Hat Enterprise
Linux AS (version 2.1 or later) operating systems, the default SNMP access
for the sysLocation and sysContact variables has been changed to
read-only access. IT Assistant uses the access rights for these variables to
determine whether or not certain actions can be performed through SNMP.
These variables must be configured with read/write access to enable "sets" or
system configuration setting changes in IT Assistant. To configure the
variables, it is recommended that you comment out the sysContact and
sysLocation values in the Red Hat Enterprise Linux and SUSE Linux
Enterprise Server SNMP configuration file.
1
Find the line that starts with sysContact .
2 Change the line to # sysContact .
3 Find the line that start with sysLocation .
4 Change the line to # sysLocation .
Configuring Your Managed Systems to Send Traps to IT Assistant
Managed system agents such as Server Administrator generate SNMP traps in
response to changes in the status of sensors and other monitored parameters
on a managed system. For IT Assistant to receive these traps, one or more
trap destinations must be configured on the managed system.
To configure your system running Server Administrator to send traps to a
Services system, edit the SNMP agent configuration file,
/etc/snmp/snmpd.conf (/etc/snmpd.conf in SUSE Linux Enterprise Server),
by performing the following steps:
1
Add the following line to the file:
trapsink IP_address community_name
where IP_address is the IP address of the services system and
community_name is the SNMP community name.
2 Save the snmpd.conf file and restart the snmpd service.