Owner's Manual

Frequently Asked Questions 251
Performance Monitoring
Question Answer
I have scheduled my performance
monitoring tasks with an interval of
2 minutes. The task, however, does not
fetch all samples at equal intervals.
The delay in fetching samples can be caused
due to various reasons, such as, low memory
or high processor utilization on the
IT Assistant management station.
I am unable to see the information
about the memory attribute in
Execution Results pane of the task.
If an attribute is not supported on the
remote device (managed system),
information about the attribute will not
display in the Execution Results pane of the
task and the Performance tab on the Device
view. Also, this attribute is not considered
for status calculations.
I stopped the Windows Management
Interface (WMI) service. When I
restart this service, why do I see the
"Unable to connect to device using
CIM/SSH" message?
This is a normal situation. Data collection
will start after fifteen to thirty minutes, as
the connections are released once every
fifteen minutes.