Owner's Manual

Frequently Asked Questions 237
During IT Assistant
installation, in
Prerequisite checker,
I get a blank
Internet Explorer
screen?
A probable cause is a corrupted Internet Explorer installation.
Browsing to any site displays the message — The requested
lookup key was not found in any active activation context.
To resolve, ensure that you install Internet Explorer correctly
before installing IT Assistant.
During IT Assistant
installation, When
launching the quick
installation guide
from the
Prerequisite
Checker, a message
prompting that the
page is blocked due
to enhanced
security
configuration is
displayed?
To resolve, Add the IP address of the local machine to the
Trusted Sites list for the pages to be displayed or lower your
security settings.
Question Answer