Owner's Manual

Configuring Dell OpenManage IT Assistant to Monitor Your Systems 127

Before Tom creates Alert Action Filters or Alert Actions for his 1,000-server

environment, he creates two custom groups to better facilitate event

notification. According to the scenario outlined previously, most of Tom’s

servers are housed in a datacenter while some are remote. Tom’s decides on

this strategy for setting up IT Assistant.

He decides to:

Create one custom group for the datacenter servers and one custom group

for the remote servers.

Create an Alert Action Filter for each of the four administrators who help

Tom with the remote and datacenter servers on different days and

different shifts.

Create an Alert Action that will be triggered by the corresponding Alert

Action Filter to automatically e-mail the appropriate administrator at the

appropriate day and time.

Tom’s Administrators

Tom has three administrators; all are responsible for keeping the datacenter

servers operational, and they work the following hours:

• Bob works onsite for the first shift Monday through Friday (7 A.M. to 7

P. M . )

• John works onsite second shift Monday through Friday (7 P.M. to 7 A.M.)

• Jill is on call weekends from 7 P.M. Friday to 7 A.M. Monday

Therefore, Tom wants to configure IT Assistant to:

• Notify Bob, John, and himself by e-mail any time a datacenter server

warning or critical events occur

• Notify Jill by e-mail of any warning or critical events, but only if they occur

during the time that she is on call