Owner's Manual

100 Configuring Dell OpenManage IT Assistant to Monitor Your Systems

NOTE: The storage processors on the Dell|EMC CX3-20, CX3-40, CX3-80

products each have one management port and one service local area

network (LAN) port. Do not connect the service ports to the network

for general use. Connecting these ports to the network may result in

unpredictable status and event reporting within IT Assistant.

• Ensure that the following ports are open on the firewall:

– TCP 80/443 (Web and SSL)

– TCP 6389 (Navisphere CLI)

– UDP 161/162 (SNMP and bi-directional)

NOTE: These are default ports. If you have changed the port configuration,

ensure that the correct ports are open.

NOTE: For more information on ports used by IT Assistant, see "IT Assistant

UDP/TCP Default Ports" on page 222.

• IT Assistant discovers and displays the information for the storage

processor value stored in the discovery range. Since the storage processors

are redundant, you only need to enter the IP address of one storage

processor for discovery and inventory purposes.

Using the Troubleshooting Tool

The EMC connectivity test can be used to test the communication between

the IT Assistant management station and the Navisphere agent on the storage

device. The test requires the IP address of the storage processor and

Navisphere credentials.

NOTE: The Navisphere credentials should have a global scope.

Creating Reports

You can create custom reports for the Dell|EMC arrays. The report wizard

of the IT Assistant allows you to select fields from a variety of tables including