Owner's Manual

(b) Discovery configuration settings
(c) Event Stored actions
Any other database information such as custom groups, custom event filters, or event categories is
not migrated because the database schema is not compatible with earlier versions of IT Assistant.
To save this information, back up your original database before upgrading. Upgrade from IT
Assistant 7.0 to IT Assistant 8.9.1
3. Upgrade from IT Assistant 7.0 to IT Assistant 8.9.1
If you have changed the data that was pre-populated as part of the 7.0 install in the Report and
EventSource tables, but want to retain this data after upgrading to version 8.9.1, take a backup of
these tables and restore them manually after the upgrade.
NOTE: If you used the CIM protocol before an upgrade, then after an upgrade, it is important to verify the CIM
credentials. CIM credentials should be qualified with a domain or local host if no trusted domain is configured
(for example, domain\administrator or local host\administrator). You can view the CIM credentials by editing
the imported discovery ranges in the "CIM Configuration Pane." If the CIM credentials are not qualified with a
domain or local host, devices will not be discovered through the CIM protocol.
Prerequisites
For more information on Operating system, Browser & Consoles, and Minimum Hardware Configuration
see the Dell Systems Software Support Matrix Version 6.5 on support.dell.com/manual.
1. Database (SQL Server)
SQL Server 2008 R2 (This is part of IT Assistant install). Also supports:
• SQL Server 2000
• SQL Server 2005 SP1/SP2
2. Additional Software’s
• Navisphere(R) Secure CLI: For Dell/EMC storage arrays inventory, ensure your array is
FLARE(R) version 19 or above. You should also install Navisphere(R) Secure CLI (version 19
or above) on your management station.
NOTE: This CLI software is part of the IT Assistant install.
Upgrade
Software Update: IT Assistant does not support the software update task on the management station. This
is because a software update may require a reboot that may affect other scheduled tasks that are run on
the management station. You can perform software updates using the "Dell Systems Management Tools
and Documentation" DVD after closing the IT Assistant application.
Software updates for Linux: To perform a remote Linux software update, IT Assistant uses Plink for SSH
communication. By default, IT Assistant passes your password as a command-line parameter to Plink.
NOTE: This occurs only on the IT Assistant management station. Passwords are always encrypted when transferred to
the managed system.
If passing passwords through the command line on the IT Assistant management station is of concern, you
can configure the updates to use RSA keys instead of passwords. A blank password in IT Assistant will
trigger SSH authentication using the RSA keys.