Owner's Manual
NOTE: IT Assistant can be installed on Dell systems running Windows 2008 R2 x64 and Windows 7.0 x64
operating systems with WOW64 component enabled.
NOTE: On 64 bit operating systems with WOW64 component, IT Assistant can be launched only in 32-bit Web
browsers.
NOTE: If you have a problem when launching any URL using an IPv6 Link Local address, see the browser
and/or Operating System documentation.
Recommended Minimum Hardware Configuration for IT Assistant (by Enterprise Size)
• Small (up to 500 Managed Systems):
o Processor: 1 processor (1.8-GHz minimum)
o Memory: 1-2 GB
o Disk Space: at least 4 GB
• Large (500+ Managed Systems):
o Processor: 2 to 4 processors (800-MHz minimum)
o Memory: 2-4 GB
o Disk Space: as much as 10 GB
NOTE: The disk space needed may increase based on the:
o
Number of Dell Update Packages you import for software update.
o
Number of MSI files you import for software deployment
o
Amount of performance monitoring sample data you collect
There is no recommended operating system update.
Additional Software Required to Run Some Features of IT Assistant
• For Dell/EMC storage arrays, ensure your array is FLARE(R) version 19 or above. You should also
install Navisphere(R) Secure CLI (version 19 or above) on your management station.
NOTE: This CLI software is part of the IT Assistant install.
Recommended SQL Server Updates
• IT Assistant 8.9.1 supports SQL Server 2008 R2 as the default database.
• IT Assistant 8.9.1 is backward-compatible with the following SQL Servers:
o SQL Server 2000
o SQL Server 2005 SP1
o SQL Server 2005 SP2
Installation
1. First-time Installation of IT Assistant 8.9.1
See the "Dell OpenManage Installation and Security User's Guide" and Dell OpenManage IT
Assistant Version 8.9 User's Guide" for instructions on setting up IT Assistant for the first time on a
system.
2. Upgrade from IT Assistant 6.x to IT Assistant 8.9.1
IT Assistant 8.9.1 does not support a direct upgrade from versions 6.x or older. To upgrade from
version 6.x to 8.9.1, first install version 7.0, and then apply version 8.9.1 as an upgrade.
NOTE: During an upgrade from version 6.x of IT assistant to version 7.0, the installation will preserve the
following settings:
(a) Global configuration settings