Owner's Manual

• Red Hat Enterprise Linux 6.0
• ESX 4.0 Update 2
• ESX 4.1 Update 1
• ESXi 4.0 Update 2
• ESXi 4.1 Update 1
• Windows Server 2008 HPC Edition Server R2
NOTE: You must also install the required Dell OpenManage software from the OpenManage
product suite to discover and manage devices.
3. Now, you can launch the warranty support site and view the current warranty information.
4. In addition to the Express Service Code for PowerEdge servers now, IT Assistant displays Chassis
Express Service code and Chassis Service Tag for PowerEdge Blade servers running OpenManage
Server Administrator version 6.5 or later. You can also see Enclosure specific Express service code
in the Details tab.
5. Deprecated features and OS: The following features are not supported in IT Assistant
• Topology view
• Volume Information Report—As IT Assistant does not support Volume
Info Report, this will be removed if you upgrade from previous version to IT Assistant 8.9.1.
Hardware and Software Requirements
Minimum Supported Operating System Requirements for IT Assistant (by Enterprise Size)
• Small (up to 500 Managed Systems):
o Windows 7 Professional
o Microsoft(R) Windows(R) XP Professional with SP2
o Windows Vista(R) (Business and Enterprise Editions)
o Windows Server(R) 2003 with SP2
o Windows Server 2003 R2 (Standard, Enterprise, and Web Editions)
o Windows Server(R) 2008 (includes Standard, Enterprise, and Web Editions)
NOTE: If you run Internet Explorer in Protected Mode on Windows Server 2008,Internet Explorer cannot gain
write access to the files in a user's profile or system locations. Due to this reason, the exported data from IT
Assistant to these locations is not visible in the expected location. You can view files created by IT Assistant on
the user's profile from the virtualized "UserProfile" folder
"%userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\{system drive
letter}\Users\{username}").
o Windows Server(R) 2008 R2 (Standard and Enterprise editions)
• Large (500+ Managed Systems):
o Windows Server(R) 2008 (includes Standard, Enterprise, and Web editions)
NOTE: If you run Internet Explorer in Protected Mode on Windows Server 2008, Internet Explorer cannot gain
write access to the files in a user's profile or system locations. Due to this reason, the exported data from IT
Assistant to these locations is not visible in the expected location. You can view files created by IT Assistant on
the user's profile from the virtualized "UserProfile" folder
("%userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\{system drive
letter}\Users\{username}"). For more information on this issue, see
"http://msdn.microsoft.com/library/default.asp?url=/library/en-
us/IETechCol/dnwebgen/ProtectedMode.asp"
• Windows Server(R) 2008 R2 (Standard and Enterprise editions)
• Windows Server 2003 with SP2
• Windows Server 2003 R2 (Standard and Enterprise Editions)