Owner's Manual

5. Select "Enable."
6. Close the browser and launch IT Assistant in a new browser window. [189345]
• Software Deployment on a managed server running Linux operating system with only Online
Diagnostics tool installed will upgrade only the components of the Online Diagnostics tool.
OpenManage Server Administrator components will not be installed. Running the task again will
install OpenManage Server Administrator components [167175].
• IT Assistant Virtual Machine Report will provide information of Guest Virtual Machines running on
VMware ESX Servers only. This will not report the information of Guest Virtual Machines running
on a Microsoft® Hyper-V Server or Microsoft® Windows Server 2008 Enterprise servers [230058].
• The IT Assistant alerts will not be processed for about an hour if you upgrade to IT Assistant 8.8 on
a management station running on certain time zones such as "AUS Eastern Standard Time,"
"Tasmania Standard Time" and so on. This will affect only those alerts that are:
1. Already there in IT Assistant
2. received within an hour before upgrading to IT Assistant 8.8.[227869]
• Following issues will be seen when IT Assistant is upgraded to IT Assistant 8.8 in AUS Eastern
Standard Time (Canberra, Melbourne, and Sydney), Tasmania Standard Time (Hobart) and New
Zealand Standard Time (Auckland, Wellington) time zones.
1. Alert Logs: In DST period, an already existing alert will be ignored from the same device for
one hour.
2. Scheduled tasks: In DST period, all the:
• Hourly tasks (tasks scheduled to run every ‘n’ hour) will skip the next schedule cycle.
• Periodic tasks (tasks scheduled to run every ‘n’ minute) will resume after one hour.
In non-DST period, all the hourly and periodic tasks run immediately after upgrade and
continue normal cycle. To fix the issue in DST period, edit the tasks manually to start them
in the next schedule cycle.
To fix the issue in non-DST period, remove the tasks manually before starting the upgrade.
After upgrade, add the tasks manually to start them in the next schedule cycle. [240902]
• If "Log On" account of "DSM IT Assistant Connection Service" or "DSM IT Assistant Network
Monitor" services are changed, the following user rights must be assigned for the "Log On"
account
o "Adjust memory quotas for a process"
o "Replace a process level token"
If the "Log On" account is missing the above user rights, the IT Assistant tasks will fail to
execute.
To assign user rights to an account on the local computer
1. From the "Start" menu, point to "Administrative Tools," and then click "Local Security
Policy."
2. In the "Local Security Settings" dialog box, double-click "Local Policies", and then double-
click "User Rights Assignment."
3. In the details pane, double-click "Adjust memory quotas for a Process."