Owner's Manual

database will be detached from the database application. Run the following command manually to

attach it back to the application.

NOTE: The command mentioned below shows the default location of SQL Server. Use the exact path to locate

the database files.

EXEC sp_attach_db @dbname = 'ITAssist', @filename1 =

"C:\Program Files\Microsoft SQL Server\MSSQL\Data\

ITAssist_Data.MDF",

@filename2 = "C:\Program Files\Microsoft SQL

Server\MSSQL\Data\ITAssist_Log.LDF"

This command can be run directly in SQL Query Analyzer. Or on the command prompt, run this

command by using "OSQL -E."

After executing the command, ensure that IT Assistant services ("DSM IT Assistant Connection

Service" and "DSM IT Assistant Network Monitor") are up and running.

• IT Assistant incorrectly associates a stand-alone Dell PowerConnect(TM) 3448 switch with a

modular chassis, as the switch firmware incorrectly reports a non-blank chassis service tag. This

issue will be corrected in the next firmware release for the 3448 switch.

• The password changes on a Windows managed system will not have any effect on the performance

monitoring task if the connection to the managed system has already been established.[71103]

• If you are managing a Dell/EMC AX100i (iSCSI) array, see the EMC PowerLink website and view the

information in the Knowledge Base article emc136753 for obtaining a FLARE patch. This patch will

fix an issue with discovering the AX100i devices.

• NIC information is not displayed in the device details screen for Dell/EMC arrays. Use Navisphere

Manager to view these details.

• When using the Broadcom ASF client utility to change Administrator or Operator permissions on

your client machine, re-discover the device in IT Assistant to apply the changes before creating any

new ASF power control tasks.

• The time displayed in the reports generated by IT Assistant and the "Device Summary/Details"

pages are in the time zone corresponding to the management station. [75603]

• If you are managing a Dell/EMC storage array, note that you need to enter the IP address for only

one of the storage processors (that is, either SPA or SPB, and not both) in the discovery range. The

storage processors are redundant and return the same inventory data to IT Assistant. If you enter

both SPs in the discovery range, only one SP will be displayed in the device tree.

• On Dell PowerEdge x8xx systems (IPMI 1.5 systems) discovered through IPMI, system health will

not reflect any redundancy information. For example, if one of the redundant power supplies is

unavailable, the system health will still indicate green. [78500]

• While browsing the SNMP MIB in the "Device Details" tab, the timeout values may have to be

changed to enable retrieval of large entries from the MIB. The timeout value that controls the MIB

retrieval is for the range applicable to the device. (SNMP configuration timeout in step 3 of the Edit

Discovery Wizard.) The request timeout values may also need to be changed. [80132]

• It is not recommended to provide an IP address in multiple ranges, especially when you are using

the IPMI Protocol. This could result in duplicate devices being displayed on the device tree. [78710]

• For discovering systems running SUSE(R) Linux Enterprise Server and using SNMP, add the

following to the snmpd.conf:

com2sec mynetwork 192.168.1.0/24 public group MyRWGroup v1 mynetwork view all included .1 80 access

MyRWGroup "" any noauth exact all all none