Owner's Manual

The managed system and the management station must be on
the same domain or there should be a trust relationship
between the two domains.
If you have a Windows Firewall configured on the management
station or the managed system, make the following
configuration changes to enable remote Server Administrator
CLI and software updates to work successfully.
Management Station:
1. Open TCP port 135.
2. Add the application "omremote.exe" (located in ITAssistant\bin)
to the Firewall exception list.
Managed System:
If you have the Windows firewall configured, enable remote
administration by running the following command in the command
prompt:
"netsh firewall set service RemoteAdmin"
For more information on connecting through the Windows
firewall, see Microsoft's MSDN website for Platform SDK:
Windows Management Instrumentation (Connecting through Windows
Firewall) at
"http://msdn.microsoft.com/en-us/library/aa389286(VS.85).aspx"
"http://support.microsoft.com/kb/875605"
For Windows Server 2008 onwards, see the following link:
"http://msdn.microsoft.com/en-us/library/aa822854(VS.85).aspx"
[312918]
* When running Firefox on Red Hat(R) Enterprise Linux(R) versions 3.0
and 4.0, the focus on a component may disappear when you hide a
Modal Dialog. This is a known issue with Java(TM).
[6274378]
To regain the application focus, click outside the context of the
browser in which IT Assistant is running, and then click back
within the IT Assistant user interface (UI).
[146975]
* The preference and help pages on the IT Assistant browser will be
active only after IT Assistant has loaded completely. [145205]
* Dell PowerEdge systems with DRAC III, DRAC III/XT, ERA, or ERA/O
will be displayed in the IT Assistant Device tree under modular
systems if the out-of-band SNMP agent property is enabled with
"racadm." This property is not supported on the DRAC III family and
is likely to be disabled in future. If you see systems
with a DRAC III card under modular systems, use the racadm
command-line utility to disable the property with the following
command: