Owner's Manual

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Additional Software Required to Run Some Features of IT Assistant
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* For Dell/EMC storage arrays, ensure your array is FLARE(R)
version 19 or above. You should also install Navisphere(R) Secure
CLI (version 19 or above) on your management station.
NOTE: This CLI software is part of the IT Assistant install.
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Recommended SQL Server Updates
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If SQL Server 2000 is the default database, upgrade to SQL Server
2000 SP3.
If SQL Server 2005 is the default database, upgrade to SQL Server
2005 SP1.
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RELEASE HIGHLIGHTS
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* Red Hat Enterprise Linux 5.5
IT Assistant can discover and manage servers installed with
Red Hat(R) Enterprise Linux® 5.5 operating system. You must also
install the required Dell OpenManage software from the OpenManage
product suite to discover and manage devices.
* SUSE Linux Enterprise Server 11 SP1
IT Assistant can discover and manage servers installed with SUSE(R)
Linux Enterprise Server 11 SP1 operating system. You must also install
the required Dell OpenManage software from the OpenManage product
suite to discover and manage devices.
* Support for New Alerts
IT Assistant can receive the following new alerts from Dell OpenManage
Storage Management:
- Persistent hot spare, disk power property, and configuration command
related alerts from controllers.
- Check consistency and availability related alerts from virtual disks.
- Physical disk power status and physical disk configuration data
related alerts from physical disks.
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INSTALLATION
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(A) First-time Installation of IT Assistant 8.7
See the "Dell OpenManage Installation and Security User's Guide" and
"Dell OpenManage IT Assistant Version 8.7 User's Guide" for
instructions on setting up IT Assistant for the first time on a
system.
(B) Upgrade from IT Assistant 6.x to IT Assistant 8.7
IT Assistant 8.7 does not support a direct upgrade from versions 6.x
or older. To upgrade from version 6.x to 8.7, first install version