Owner's Manual

on a Microsoft® Hyper-V Server or Microsoft® Windows Server 2008
Enterprise servers [230058].
* The IT Assistant alerts will not be processed for about an hour
if you upgrade to IT Assistant 8.7 on a management station running
on certain time zones such as "AUS Eastern Standard Time,"
"Tasmania Standard Time" and so on.
This will affect only those alerts that are:
1. already there in IT Assistant
2. received within an hour before upgrading to IT Assistant
8.7.[227869]
* Following issues will be seen when IT Assistant is upgraded to
IT Assistant 8.7 in AUS Eastern Standard Time (Canberra, Melbourne,
Sydney), Tasmania Standard Time (Hobart) and New Zealand Standard
Time (Auckland, Wellington) time zones.
1. Alert Logs: In DST period, an already existing alert will be
ignored from the same device for one hour.
2. Scheduled tasks: In DST period, all the:
• Hourly tasks (tasks scheduled to run every 'n' hours)
will skip the next schedule cycle.
• Periodic tasks (tasks scheduled to run every 'n' minutes)
will resume after one hour.
In non-DST period, all the hourly and periodic tasks run
immediately after upgrade and continue normal cycle.
To fix the issue in DST period, edit the tasks manually to start
them in the next schedule cycle.
To fix the issue in non-DST period, remove the tasks manually
before starting the upgrade. After upgrade, add the tasks
manually to start them in the next schedule cycle. [240902]
* If "Log On" account of "DSM IT Assistant Connection Service" or
"DSM IT Assistant Network Monitor" services are changed, the
following user rights must be assigned for the "Log On"
account -
- "Adjust memory quotas for a process"
- "Replace a process level token"
If the "Log On" account is missing the above user rights, the
IT Assistant tasks will fail to execute.
To assign user rights to an account on the local computer-
1. From the "Start" menu, point to "Administrative Tools," and then
click "Local Security Policy."
2. In the "Local Security Settings" dialog box, double-click
"Local Policies", and then double-click "User Rights
Assignment."
3. In the details pane, double-click "Adjust memory quotas for a
Process."
4. Click "Add User or Group," and, in the "Enter the object names