Owner's Manual

IT Assistant will display two devices after the next discovery
cycle. One device will display the old IP address and status as
Power Down, while the other will display the new IP Address. This
problem is likely to affect systems that have DNS-DHCP IP
addressing and for which the IP addresses frequently change. A
workaround to eliminate duplicate device is to delete the device
with the old IP address. [148069]
* IT Assistant will discover a RAC under the RAC group only if
IT Assistant can communicate out-of-band (bypassing the operating
system) with the SNMP agent on the controller. DRAC III does not
have this capability, and hence would not be grouped under the RAC
group. DRAC 4 (and above) support out-of-band communication with
the SNMP agent and are discovered under the RAC group. [151535]
* The choice of protocols specified for discovering and managing the
devices can result in varying levels of manageability. For
instance, if you choose to manage devices in your network using
only CIM, the devices with only SNMP agent (example DRAC) are
classified under the "Unknown" group and consequently, you may not
get application launch (example RAC console) functionality for the
device. To avoid such issues, make a careful choice of the
protocols while configuring discovery ranges, keeping in mind the
devices (and protocols supported by agents running on those
devices) that you are going to manage. [153729]
* After installing IT Assistant, if you reinstall the database
application (Example: Microsoft SQL Desktop Engine (MSDE) 2000/SQL
Server 2000 etc, which is used by IT Assistant) the IT Assistant
database will be detached from the database application. Run the
following command manually to attach it back to the application.
NOTE: The command mentioned below shows the default location of SQL
Server. Use the exact path to locate the database files.
EXEC sp_attach_db @dbname = 'ITAssist', @filename1 =
"C:\Program Files\Microsoft SQL Server\MSSQL\Data\
ITAssist_Data.MDF",
@filename2 = "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\ITAssist_Log.LDF"
- This command can be run directly in SQL Query Analyzer. Or
on the command prompt, run this command by using "OSQL -E."
- After executing the command, ensure that IT Assistant services
("DSM IT Assistant Connection Service" and "DSM IT Assistant
Network Monitor") are up and running.
* IT Assistant incorrectly associates a stand-alone Dell
PowerConnect(TM) 3448 switch with a modular chassis, as the switch
firmware incorrectly reports a non-blank chassis service tag. This
issue will be corrected in the next firmware release for the 3448
switch.
* The password changes on a Windows managed system will not have any
effect on the performance monitoring task if the connection to the
managed system has already been established.[71103]