Owner's Manual

3. Close the browser and restart IT Assistant to implement the
new settings.
On Linux systems, similar issues may occur if the selected system
font size is too large. To correct this issue, select smaller
fonts ("Start"-> "Preferences"-> "Fonts") and restart the
application. [102193]
* To disable mnemonics at the operating system level, close and
restart the IT Assistant browser session. Doing so allows the JRE
to re-load and implement the new settings. [120978]
* When managing an environment with more than 2000 devices, increase
the amount of memory allocated to the JRE heap.
Open the Windows Control Panel and click the "Java" icon to display
"Java Control Panel." Select the "Java" tab. Then click "Java
Applet Runtime Settings | View..." Enter -Xmx256m in the "Java
Runtime Parameters" section. [123581]
* Changing the display "Scheme" option under "Preferences," on the
topmost IT Assistant menu bar, is not supported in IT Assistant 8.7.
[123829]
* When viewing the Network Interface Card (NIC) information of
Red Hat Enterprise Linux systems on the "Details" page, the
information may not be aligned correctly. IP addresses may not
align with the correct MAC addresses, or the IP and MAC addresses
may not be displayed at all. This issue has been fixed in the
Red Hat net-snmp package. To correct this issue, install the
latest Red Hat net-snmp package on the managed system.
[131619,74483]
* If you try to open a second session of IT Assistant on the same
system while using the Mozilla browser, an error message is
displayed stating that only one browser session at a time may be
used. Close the second browser session using the Mozilla
"File | Close" command or by clicking the "X" in the top right
corner of the browser window. Do not click the IT Assistant "Logout"
hotlink on the top Global Navigation bar on the top right of the
window. Since only one session is allowed per client, clicking
"Logout" would have the effect of logging out of the first browser
session as well. [131954]
* A registry editor error occurs while opening the IT Assistant UI on
a system with less than the required space. The IT Assistant client
requires at least 25 MB of available hard-drive space. [132615]
* The reporting system generates the output in Unicode format
("http://www.unicode.org"). To open the CSV reports in Microsoft
Excel, open Microsoft Excel and run the "File | Open" command.
Select the "comma delimited" option to open the report with the
data in the correct columns. [132619]
* When you mouse-over a device in the Topology view, a white box or
flicker may appear instead of the tool tip containing the device