Owner's Manual

82 Installing, Uninstalling, and Upgrading Dell OpenManage IT Assistant
On the management station, open the Microsoft Windows Registry Editor
by typing
regedit
on the command prompt. Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dcn
etmon
.
Double-click the
DependOnService
value name to edit its properties.
This registry value is a UNICODE multiple string and its initial Value
Data is
SNMP MSSQLServer
.
Delete
MSSQLServer
and save the changes. This removes the dependency
of the IT Assistant Network Monitoring Service on the SQL Server service.
Next, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dcc
onnsvc
.
Double-click the
DependOnService
value name to edit its
properties. This registry value is a UNICODE multiple string and its initial
Value Data is
SNMP, MSSQLServer, dcnetmon
.
Delete
MSSQLServer
and save the changes. This removes the dependency
of the IT Assistant Connection Service on the SQL Server service.
Check the dependencies of the IT Assistant Network Monitoring Service
and the IT Assistant Connection Service on management station by
right-clicking the individual services from the
Service Control Manager
and select
Properties
. Select the
Dependencies
tab. There should be no
dependency on MSSQLServer Service. Restart the management station to
let these changes take effect.
6
On the management station, start the IT Assistant Connection Service
and IT Assistant Network Monitoring Service. IT Assistant now connects
to the IT Assistant database deployed on the SQL Server of the remote
database system.
NOTE: If the IT Assistant services dependency on the local SQL Server service
has not been removed as described in previous step, the SQL Server service on
management station needs to be running for IT Assistant services to be started,
even if the SQL Server database is not actually used by IT Assistant.
7
To verify that the management station has successfully connected to the
IT Assistant database on the remote database system, start the ODBC
Data Source Administrator from the
Control Panel
Administrative
Tools
on the management station. Select the
System DSN
tab.
The
ITAssist
system data source is displayed.