Owner's Manual

Configuring Dell OpenManage IT Assistant to Monitor Your Systems 123
Tom’s Administrators
Tom has three administrators; all are responsible for keeping the datacenter
servers operational, and they work the following hours:
• Bob works onsite for the first shift Monday through Friday (7 A.M. to 7
P. M . )
• John works onsite second shift Monday through Friday (7 P.M. to 7 A.M.)
• Jill is on call weekends from 7 P.M. Friday to 7 A.M. Monday
Therefore, Tom wants to configure IT Assistant to:
• Notify Bob, John, and himself by e-mail any time a datacenter server
warning or critical events occur
• Notify Jill by e-mail of any warning or critical events, but only if they occur
during the time that she is on call
Creating Custom Groups
Tom requires two custom groups to manage notification of his four
administrators who are going to take action on the critical and warning events
for his 1,000 servers. The custom groups are remote servers and datacenter
servers.
1
From the IT Assistant menu bar, Tom selects Views  Devices.
2 Tom right-clicks the top-level root in the IT Assistant navigation tree and
selects
New Group .
The
Add Group Wizard appears.
3 Tom enters a name and description for the group he wants to add.
Tom names the group
Datacenter Servers .
4 In the Group Membership dialog, Tom can either select the devices to
include in the new group or, if a query-based group, he selects the query
from the pull-down menu.
5 Tom review his selections in the summary screen and clicks Finish to
complete the wizard.
6 Tom repeats the previous steps to create a second group named
Remote Servers .