Owner's Manual

110 Configuring Dell OpenManage IT Assistant to Monitor Your Systems
7 A summary dialog shows Jane’s selections.
Jane verifies that the name of the Alert Action she assigned in step 3
appears in the
Summary of Alert Actions window.
Jane clicks
Finish to accept the changes.
As a result of how Jane has configured Alert Action Filters and Alert Actions
in IT Assistant, here is what will happen:
• IT Assistant will continuously monitor all servers and network switches
on Jane’s network.
• When any server or network switch reaches a warning or critical state,
the Alert Action Filter that Jane set up in IT Assistant will automatically
trigger the accompanying Alert Action.
• The Alert Action will send Jane an e-mail notification to the address she
specified.
• Jane then decides what action to take on the affected system, such as power
cycling the system, shutting it down, or running a remote command using
other IT Assistant capabilities.
Many more features are available in IT Assistant than those illustrated here.
Click the Help button in the appropriate IT Assistant dialog box to see
detailed Online Help about that feature.
Now, let us look at how a much larger enterprise might use IT Assistant to
accomplish basically the same tasks as Jane did for a small enterprise.
Discovery in Tom’s Enterprise-Size Business
In a larger enterprise, Tom is the systems administrator for a network of
1,000 servers. Tom also supervises four technicians who assist him by taking
corrective action on servers when notified that a critical or warning event has
occurred. Tom’s four technicians have the following areas of responsibility:
• One administrator responsible for all remote systems
• One technician for the first shift (12 hours)
• One technician for the second shift (12 hours)
• One technician for weekends who works 24-hour shifts but who responds
only to critical and warning events when notified