Owner's Manual

82 Configuring Dell OpenManage IT Assistant to Monitor Your Systems
Running Applications That Require Different Versions of the JRE
On Your System
The IT Assistant user interface (UI) uses the Java™ Runtime Environment
(JRE) version 6 update 11. If IT Assistant detects an older version of JRE on
your system, it installs version 6 update 11 to run correctly. If you encounter
problems running other third-party applications that were using the older
version of the JRE, perform these steps to uninstall JRE version 6 update 11:
On supported Microsoft
®
Windows
®
operating systems:
1
Click Start  Settings  Control Panel  Add Remove Programs .
2 Select Java™ SE Runtime Environment 6 Update 11 and click Remove .
NOTE: IT Assistant will install the required JRE version when you launch
IT Assistant the next time.
On supported Linux operating systems:
1
Navigate to the plugins folder of your Web browser.
2 Remove the link to the JRE install by typing:
rm libjavaplugin_oji.so
NOTE: To run IT Assistant again, re-create the link to the JRE. See "Getting Started
With Dell OpenManage IT Assistant" for information on creating a soft link.
Ensure That Agents and Instrumentation Are
Installed and Running
Dell agents required for managed systems are contained in Dell OpenManage
Server Administrator; Dell agents required for client systems (workstations,
desktops, and portable components) are contained in Dell OpenManage
Client Instrumentation.
These agents gather status information from BIOS or other firmware on the
systems they are installed on, then provide that information to IT Assistant.
Systems that are monitored by IT Assistant are generally referred to as
managed systems—the system that manages them is referred to as
management station, or IT Assistant system.