Owner's Manual

80 Installing, Uninstalling, and Upgrading Dell OpenManage IT Assistant

NOTE: Ensure that there are no ITAssist_Data and ITAssist_Log files on the

ITA_STATION system.

First argument @dbname specifies the name of the database and must be

kept as

ITAssist

. Second argument @physname specifies where the

database file is located. You should customize it to reflect the correct

location of

ITAssist_Data.mdf

. Ensure that there is no

ITAssist_log.ldf

file in the same path. If a file of the same name exists, delete it before

executing this command.

Connecting IT Assistant to Database on ITA_STATION

On the ITA_STATION, navigate to the configuration directory where

IT Assistant is installed. Edit the configuration file,

dconfig.ini

by replacing each REMOTE_DB_SERVER (name of the database) string

under the sections [ITAssist_Odbc_Attributes] and

[Master_Odbc_Attributes] with

(local)

On the ITA_STATION, change the IT Assistant services logon credentials

from Common account to Local System account. This operation should

be done for both the IT Assistant Connection Service and IT Assistant

Network Monitoring Service. To perform these actions, right-click each

service from the Service Control Manager and select Properties. Now

select the

Log On

tab to change the logon credentials. Save the changes

and start the IT Assistant services.

Launch IT Assistant.

Upgrading IT Assistant

See "Upgrading from Previous Version of IT Assistant", for detailed

instructions on upgrading IT Assistant. After the upgrade is completed,

launch IT Assistant.

Deploying IT Assistant Database to REMOTE_DB_SERVER

See "Deploying the IT Assistant Database to the Remote Database" to move

IT Assistant database to the remote system.