Owner's Manual

Contents 7
5 Installing, Uninstalling, and
Upgrading Dell OpenManage
IT Assistant
63
Installation Requirements . . . . . . . . . . . . . . . . 63
TCP/IP Protocol Support
. . . . . . . . . . . . . . 63
Setting Up or Enabling Protocols for
Agent Communication
. . . . . . . . . . . . . . . . . . 63
Installing SNMP on the IT Assistant System
. . . . 64
Enabling CIM . . . . . . . . . . . . . . . . . . . . 65
Setting Up RBAC User Information . . . . . . . . . . . 66
Prerequisite Checker
. . . . . . . . . . . . . . . . . . 66
Installing IT Assistant
. . . . . . . . . . . . . . . . . . 66
Launching IT Assistant . . . . . . . . . . . . . . . . . 68
Upgrading from Previous Version of IT Assistant
. . . 69
Upgrading IT Assistant version 8.x to
IT Assistant version 8.6
. . . . . . . . . . . . . . 71
Upgrading IT Assistant After Migrating to
Windows Server 2003 . . . . . . . . . . . . . . . 72
System Recovery on Failed Installation
. . . . . . . . 72
Uninstalling IT Assistant . . . . . . . . . . . . . . . . 73
Remote Microsoft SQL Server and IT Assistant
. . . . 73
Configuring IT Assistant to Upgrade the
Remote Database
. . . . . . . . . . . . . . . . . 79