Owner's Manual

Installing, Uninstalling, and Upgrading Dell OpenManage ITAssistant 69

From this folder, run the following command:

ln -s /usr/java/jre1.6.0_11/plugin/i386/ns7/libjavaplugin_oji.so.

NOTE: To verify if the JRE plug-in was installed, type about:plugins in the

browser's address bar, click Go, and check the information that is displayed.

Close the Web browser and run IT Assistant again.

Upgrading from Previous Version of IT Assistant

The Dell OpenManage Management Station installer program detects

whether you currently have an upgradable version of IT Assistant on your

system. All the features appropriate for your system are pre-selected during an

upgrade.

Only IT Assistant versions 6.2 and later support upgrades from previous

versions. IT Assistant does not support a direct upgrade from version 6.x to

version 8.6. If you want to retain information in the IT Assistant database,

first upgrade IT Assistant version 6.x to version 7.0 and then to IT Assistant

version 8.6. When upgrading from IT Assistant version 6.x to version 7.2,

qualify the CIM user names. This qualification is necessary because CIM is

enabled/disabled only per discovery range and requires each CIM user to be

qualified with a domain, or local host if no trusted domain is configured. It is

critical to provide this qualification when configuring CIM through a

discovery range (for example: <domain\username>,

or <localhost\username>) to authenticate and use the CIM protocol.

NOTE: Upgrade may require a reboot if the files to be upgraded are in use. This is a

typical Windows installer behavior. It is recommended that you reboot the system

when prompted.

NOTE: While upgrading to IT Assistant version 8.6, if you also plan to upgrade the

Microsoft SQL server, see "Selecting the SQL Server 2005 Express Edition SP2

Default Database or SQL 2005 Server SP2" for the appropriate combination of the

operating system and SQL Server.