Owner's Manual

Installing, Uninstalling, and Upgrading Dell OpenManage ITAssistant 63

Installing, Uninstalling, and

Upgrading Dell OpenManage

IT Assistant

Installation Requirements

When installing Dell™ OpenManage™ IT Assistant, it is important to see the

latest readme.txt file on the Dell Support website at

support.dell.com/manuals. This file defines the most current supported

operating systems and hardware requirements for IT Assistant. In addition to

meeting these requirements, there are additional IT Assistant installation

requirements as well as requirements for the systems that will be managed by

IT Assistant. See "Planning Your Dell OpenManage IT Assistant Installation"

for more information.

TCP/IP Protocol Support

For IT Assistant to function properly, your network must support the

TCP/IP protocol.

Setting Up or Enabling Protocols for Agent

Communication

Before installing IT Assistant, you must install the operating system's Simple

Network Management Protocol (SNMP) service. Additionally, to ensure that

systems are visible to IT Assistant discovery and inventory functions, make

sure that agents and instrumentation on managed systems are accessible

through the Common Information Model (CIM), Simple Network

Management Protocol (SNMP), or Intelligent Platform Management

Interface (IPMI) protocol.

NOTE: CIM is installed by default on Microsoft® Windows® 2000, Microsoft

Windows Server® 2003, Windows XP Professional, Microsoft Windows Vista® and

Windows Server 2008.