Owner's Manual

Frequently Asked Questions 231
When I export my report to
CSV format, Excel doesn’t
display the report in a correct
view. How can I fix this
problem?
The reporting system generates all of its output in
Unicode format (www.unicode.org). To open the CSV
reports, start Microsoft Excel and run the File | Open
command, which displays the Import Wizard. Select
the comma delimited option to open the report with
the data in the correct columns.
Why do I get a registry error
when I attempt to open the
IT Assistant UI?
A registry editor error occurs while opening the IT
Assistant UI on a system with less than the required
space. The IT Assistant client requires 25 MB of
available hard-drive space.
What information does
Virtual Disk Cache Policy
column display?
IT Assistant displays the cache policy settings only for
virtual disks and not for physical disks. The cache
policy settings information is displayed in the
Summary tab under Device Details page Virtual
Disk Information table Virtual Disk Cache Policy
column.
Question Answer