Owner's Manual

228 Frequently Asked Questions
IT Assistant User Interface
Question Answer
I know that the IT Assistant
UI is set to automatically log
me out after 30 minutes of
being idle. So, why am I able
to continue to change menus
and views after being logged
into IT Assistant after 30
minutes?
IT Assistant caches some data and validates the time-
out only when gathering new data is required.
Why don’t I see all the alerts
on the Alerts tab?
The IT Assistant UI displays alerts in the Alert Logs
view. You can specify that you want to view all alerts by
selecting All Alerts in the Filter drop-down menu. See
"Alert Logs — Working With Alerts" for additional
information.