Owner's Manual

22 Introducing Dell OpenManage IT Assistant
User Interface
The IT Assistant UI provides a graphical user view of the information
gathered by the IT Assistant Services Tier. This information depicts the
overall health and configuration details of each system in the managed group.
From the IT Assistant UI, you can perform a wide variety of configuration
and management tasks, such as specifying systems to discover, creating alert
filters and actions, and power-cycling systems.
The IT Assistant UI is based on Sun™ Microsystems™, Java technology.
The browser-based UI can be launched from the management station itself or
remotely from a different system through either a web browser (Internet
Explorer
®
, Mozilla Firefox) or a web browser launched in a terminal service
session on a Windows
®
or Linux machine.
IT Assistant Services Tier
The IT Assistant Services Tier is installed as part of the standard installation.
Technically, the Services Tier consists of:
• Network Monitoring Service
• Connection Service
• Database
In highly customized installations, some users may install their database on a
separate system. If you are configuring the simple network management
protocol (SNMP) agent on a managed system, trap destinations for the
SNMP service must point to the host name or IP address of the system where
IT Assistant is installed.
Managed System
For the purposes of IT Assistant, a managed system is a system that has
supported instrumentation or agents installed that allow the system to be
discovered and polled for status. In other words, systems in the managed
group that are being monitored by IT Assistant are referred to as managed
systems; the system running the IT Assistant UI is generally called the
network management station.