Owner's Manual

Contents 13
Security and the SNMP Protocol . . . . . . . . . 206
Ensuring Database Security When
Using IT Assistant . . . . . . . . . . . . . . . . . 207
Running IT Assistant Behind a Firewall . . . . . . . . 208
Setting Up Additional Security for IT
Assistant Access
. . . . . . . . . . . . . . . . . . . . 209
Securing Ports for IT Assistant and
Other Supported Dell OpenManage Applications
. . . 210
Single Sign-On
. . . . . . . . . . . . . . . . . . . . . 215
Role-Based Access Security Management
. . . . . . 216
Role-Based Access Control
. . . . . . . . . . . . 216
Assigning User Privileges . . . . . . . . . . . . . . . 217
Creating IT Assistant Users for
Supported Windows Operating Systems
. . . . . 217
Disabling Guest and Anonymous Accounts . . . . . . 219
12 Frequently Asked Questions . . . . . . . . . 221
Top IT Assistant Questions . . . . . . . . . . . . . . . 221
Software Updates
. . . . . . . . . . . . . . . . . . . . 225
Scope and Capabilities of IT Assistant . . . . . . . . . 226
IT Assistant User Interface
. . . . . . . . . . . . . . . 228
Alert Management
. . . . . . . . . . . . . . . . . . . 232
IT Assistant Services . . . . . . . . . . . . . . . . . . 233
IT Assistant Discovery
. . . . . . . . . . . . . . . . . 234
Performance Monitoring
. . . . . . . . . . . . . . . . 238