Owner's Manual

Usage:
The utility should be run on the system where the IT Assistant
database is installed. By default, IT Assistant and the
IT Assistant database are installed on the same system. However, if
you use a remote database, copy the following files from the
IT Assistant bin folder to the system running the remote database.
- itacompliance.vbs
- compliance.xml
Create a folder "Reports" under C:\. The report will be saved in a
folder. Run the compliance utility from "Windows Explorer" or from
the command line. If the utility prompts for the name of the report
file, specify only the file name with a ".xls" extension. It will
then connect to the IT Assistant database and generate the report.
The report is saved in the "C:\Reports".
You can view this file using Microsoft Excel.
The report contains the following columns: Computer Name, Service
Tag, Server Model, Patch Name, Software Type, Customer Hardware,
Current Version, Patch Version, and Patch Level. The patch level
indicates the severity of the update.
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Modular Disk Storage Manager
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You must install DirectX 8.1 on the system to run IT Assistant with
the Modular Disk Storage Manager on Windows 2000 Server.
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KNOWN ISSUES
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* If you have configured the Navisphere CLI port different from
default, EMC console launch from ITA fails. You have to manually
launch the EMC console in a new web browser window, specifying
the newly configured port.
* If you attempt to update the BIOS from version A05 or earlier on
a Dell PowerEdge(TM) 1500SC that has 4 GB of system memory
installed, the system stops responding on the BIOS post screen.
BIOS will not be updated even if you manually reboot the system. To
avoid this issue, either use the diskette flash method or
temporarily remove some memory before performing the update.
[148580]
* Remote Server Administrator command line task may not respond for
Server Administrator running on Microsoft Windows 2008 and
Microsoft Windows 2008 R2.
To enable the successful functioning of remote Server
Administrator CLI and software updates/deploy features,
ensure the following (applicable to Microsoft® Windows®
only)
The managed system and the management station must be on
the same domain or there should be a trust relationship