Owner's Manual

used. Close the second browser session using the Mozilla
"File | Close" command or by clicking the "X" in the top right
corner of the browser window. Do not click the IT Assistant "Logout"
hotlink on the top Global Navigation bar on the top right of the
window. Since only one session is allowed per client, clicking
"Logout" would have the effect of logging out of the first browser
session as well. [131954]
* A registry editor error occurs while opening the IT Assistant UI on
a system with less than the required space. The IT Assistant client
requires at least 25 MB of available hard-drive space. [132615]
* The reporting system generates the output in Unicode format
("http://www.unicode.org"). To open the CSV reports in Microsoft
Excel, open Microsoft Excel and run the "File | Open" command.
Select the "comma delimited" option to open the report with the
data in the correct columns. [132619]
* When you mouse-over a device in the Topology view, a white box or
flicker may appear instead of the tool tip containing the device
data. [133161]
For more information on this issue, see bug ID:4762705 on
"http://bugs.sun.com."
* "Device Name" is a default field and is present in all reports.
[134260]
* For Remote Access Controllers (RACs) that have instrumentation
installed and that are running on the host operating system, the
RAC IP addresses are shown in the "RACDevice" table. [134365]
* If the intensity of an alert storm increases beyond 5 traps per
second, it could take IT Assistant several minutes to process all
the alerts. New alerts that are received in the interim will not be
displayed on the UI until all the alerts in the storm are processed.
* Pressing "Next," "Previous," or "Refresh" on the "Alerts" page of
the UI, while a constant stream of alerts is being processed by
IT Assistant, may cause the counters in the "Alerts" page of the UI
to fall short. To correct this problem, click "Refresh" when the
constant stream of alerts has subsided. The refresh action does not
impact any alert actions. [134862]
* When creating or updating a task, the stamp for the creation or
update time is that of the IT Assistant UI. The "Last Run Time"
displayed on the summary report, however, is the time of the
IT Assistant Services system. If there is a significant variation
in the UI and Services system time, it is possible that a
scheduled task may not execute or show that it was executed before
it was created.[137997]
* For NIC information on systems, IT Assistant uses the operating
system's provider(s) to retrieve data rather than Server
Administrator. This behavior can result in discrepancies in
reporting NIC information between IT Assistant and Server
Administrator. For example: