Users Guide

Configuring Protocols to Send Information to IT Assistant 95
Configuring Protocols to Send Information to
IT Assistant
Dell OpenManage™ IT Assistant uses two systems management protocols — Simple Network
Management Protocol (SNMP) and Common Information Model (CIM). This appendix provides
configuration information for SNMP and CIM. These systems management protocols allow
IT Assistant to get status for Dell™ systems using server agents or Dell OpenManage Client
Instrumentation (OMCI). This appendix includes procedures for configuring SNMP and CIM that
support the discovery, status, and trap information. The following table summarizes the availability
of supported operating systems and corresponding SNMP and CIM protocols for systems that can be
managed by IT Assistant.
Configuring the SNMP Service
In order for IT Assistant to install and function properly, it must be installed on a supported
Microsoft operating system that has the SNMP service installed and running. Unless it has been
modified after installation, the Microsoft operating system SNMP service should require no additional
configuration. Although the SNMP service on IT Assistant system does not require special
configuration, the SNMP service on the systems that it will be managing does. Furthermore, whereas IT
Assistant can be installed only on supported Microsoft operating systems, it can manage systems that
are running supported Microsoft, Novell NetWare, and Red Hat Linux operating systems. This section
explains how to configure SNMP on these managed systems.
Each of the managed systems that use the SNMP protocol to communicate with IT Assistant must
have an assigned read/write and read-only community names. If you want IT Assistant to be able to
receive traps from these managed systems, you must also configure an SNMP trap destination,
defined either by host name or by IP address.
Table A-1. Supported Operating Systems and Systems Management Protocols on Managed Systems
Operating System SNMP CIM
Microsoft
®
Windows
®
operating
system
Available from the operating
system installation media
Available from the operating
system installation media
Red Hat
®
Linux operating system You must install the SNMP
package provided with the
operating system.
Unavailable
Novell
®
NetWare
®
operating system Always installed. Unavailable