Users Guide

ManualsBrandsDell ManualsActive System ManagerOpenManage IT Assistant Version 7.2 (Dell OpenManage 4.5.1)

4 Contents

Selecting the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . 18

Selecting a Hardware Configuration

. . . . . . . . . . . . . . . . . . . . . . 19

Selecting the MSDE Default Database or SQL 2000 Server

. . . . . . . . . . . 19

E-mail Notification Features

. . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Determining Systems Management Protocols

. . . . . . . . . . . . . . . . . 20

Supported Protocols

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

SNMP

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

CIM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Factors That Affect Protocol Choice

. . . . . . . . . . . . . . . . . . . . 21

Summary of Pre-Installation Decisions

. . . . . . . . . . . . . . . . . . . . . 23

3 Installing, Uninstalling, and Upgrading IT Assistant . . . . . . 25

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

TCP/IP Protocol Support

. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting Up or Enabling Protocols for Agent Communication

. . . . . . . . . . 25

Installing SNMP on the IT Assistant System

. . . . . . . . . . . . . . . . 25

Enabling CIM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting Up RBAC User Information

. . . . . . . . . . . . . . . . . . . . . . . 26

Installing IT Assistant

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Upgrading from a Previous Version of IT Assistant

. . . . . . . . . . . . . . . 28

Uninstalling IT Assistant

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Remote Microsoft SQL Server and IT Assistant

. . . . . . . . . . . . . . 29

4 Configuring IT Assistant to Monitor Your Systems . . . . . . . 31

IT Assistant in Real-World User Scenarios . . . . . . . . . . . . . . . . . . . 31

Having Multiple Java Runtime Environments On Your System

. . . . . . . 31

Ensure That Agents and Instrumentation Are Installed and Running

. . . . . . 34

Start IT Assistant

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configuring SNMP for System Manageability

. . . . . . . . . . . . . . . . . . 35

Details on Configuring the SNMP Service

. . . . . . . . . . . . . . . . . 35

Configuring SNMP on Systems You Want to Manage

. . . . . . . . . . . 35