Users Guide

34 Configuring IT Assistant to Monitor Your Systems

Ensure That Agents and Instrumentation Are Installed and Running

Whether large or small, all networks managed by IT Assistant share a basic requirement: all of the

managed systems in the network must have Dell systems management agents (instrumentation)

installed and running. Dell agents required for managed systems are contained in Dell OpenManage

Server Administrator; Dell agents required for client systems (workstations, desktops, and portables) are

contained in Dell OpenManage Client Instrumentation (OMCI).

These agents gather status information from BIOS or other firmware on the systems they are installed

on, then provide that information to IT Assistant. Systems that are monitored by IT Assistant are

generally referred to as managed systems -- the systems that manage them are referred to as network

management stations, or IT Assistant systems.

If these two agents are not installed, see the Dell OpenManage Server Administrator and

Dell OpenManage Client Instrumentation documentation before continuing with IT Assistant

configuration. If both are installed and running correctly, start IT Assistant and read on.

Start IT Assistant

NOTE: IT Assistant supports role-based access control (RBAC) to define the specific operations each user can

perform. To set up RBAC users, see "Ensuring a Secure Dell OpenManage ITAssistant Installation."

To log on to IT Assistant:

Double-click the

IT Assistant

icon on your system’s desktop.

The

dialog box appears. (If Single Sign-On is configured as described in "Ensuring a Secure Dell

OpenManage IT Assistant Installation," the

dialog box does not appear.)

Enter a user name and password.

Select

Active Directory Login

if you have configured user information using the Active Directory

plug-in. The privileges you have in IT Assistant are dependent on the user settings defined.

NOTE: For more information on setting up role-based access, see "Ensuring a Secure Dell OpenManage

IT Assistant Installation." For information on installing the Active Directory plug-in and extending the Active

Directory schema for IT Assistant, see the Dell OpenManage Installation and Security User’s Guide.

NOTE: To access IT Assistant remotely, you must enter https://<

hostname

. The

default port number is 2607.

Enter your password.

NOTE: As IT Assistant starts up, an authentication certificate pop-up box will appear. You must click OK to

accept these certificates within 5 minutes or IT Assistant will not load properly and certain critical features

will not function.

NOTE: You may see several pop-ups during IT Assistant startup. Pop-ups prompting you to accept an

authorization certificate can be avoided by selecting View Certificate→ Install Certificate (if available) or

choosing Always in response to the request to accept the certificate.