Users Guide

14 Introducing IT Assistant
Software Updates
IT Assistant allows you to load Dell Update Packages and System Update Sets into a central repository,
then compare the packages to the versions of the software currently running on your enterprise systems.
You can then decide whether to update systems that are not in compliance, either immediately or
according to a schedule you define.
You can also customize the view of the package information by operating system, system type,
component name, and software type.
To use the software update feature, select Manage→ Software Updates. For more information, see the
Software Update topic in the IT Assistant online help.
Manage Tasks
IT Assistant provides an updated tasking functionality that allows you to set up and remotely run certain
tasks on all systems in your enterprise, including device control (shutdown and wake up), software update,
and command line execution.
To use the tasking functionality, select Manage→Tasks. For more information, see the Task topic in the
IT Assistant online help.
Troubleshooting Tool
A graphical troubleshooting tool is available at Tools → Troubleshooting Tool to diagnose and resolve
discovery and configuration problems, including Simple Network Management Protocol (SNMP) and
Common Information Model (CIM) issues. You can also use the tool to test device and e-mail
connectivity.
For more information, see the IT Assistant online help.
User Authentication
For previous users of IT Assistant, IT Assistant now uses operating system or domain-based
authentication; the IT Assistant 6.x read/write password is no longer used. For information on the Active
Directory schema and how to configure it for use with IT Assistant, including how to install the required
snap-in, see the Dell OpenManage Installation and Security User’s Guide.
Enhanced Inventory Cycle
IT Assistant collects inventory information, such as software and firmware versions, as well as
device-related information about memory, processor, power supply, PCI cards and embedded devices,
and storage. For details about the inventory information that IT Assistant collects and stores in its
database, see "Add Report — Using the IT Assistant Reporting System" in the online help. For
configuring inventory settings, see "Inventory Poll Settings — Configuring IT Assistant to Perform
Inventory" in the online help.