Users Guide

Introducing IT Assistant 11
Figure 1-1. IT Assistant User Interface, Services System, and Managed System
NOTE: The numbers in Figure 1-1 are the port numbers used by IT Assistant to communicate with the
managed systems.
User Interface
From the IT Assistant UI, you can perform a wide variety of configuration and management tasks, such
as specifying systems to discover, creating alert filters and actions, and power-cycling systems.
The IT Assistant UI is based on Sun Java technology. Remote access is through either a Web browser
(Internet Explorer on Microsoft Windows
®
, and Mozilla or Firefox on Red Hat
®
Enterprise Linux
systems) or a terminal service session.
IT Assistant Services
The IT Assistant Services Tier is installed as part of the standard installation. Technically, the Services
Tier consists of the Network Monitoring Service, the Connection Service, and the database. In highly
customized installations, some users may install their database on a separate system. If you are
configuring the SNMP agent on a managed system, trap destinations for the SNMP service must point to
the host name or IP address where IT Assistant is installed.
user’s system
161, 162
IT Assistant User Interface
Server
Administrator
Array Manager
2148
RAC
Array Manager
1311
CIM/WMI
firewall
2607
80, 443
IT Assistant
Services
managed
system
Web Browser