Users Guide

100 Configuring Protocols to Send Information to IT Assistant
Enabling SNMP Set Operations
SNMP Set operations must be enabled on the system running Server Administrator in order to change
Server Administrator attributes using IT Assistant. To enable SNMP Set operations on the system
running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.conf, and
perform the following steps:
1
Find the line that reads:
access publicgroup "" any noauth exact all none none
or
access notConfigGroup "" any noauth exact all none none
2
Edit this line, replacing the first none with all . When edited, the line should read:
access publicgroup "" any noauth exact all all none
or
access notConfigGroup "" any noauth exact all all none
For Red Hat Enterprise Linux (version 7.3 or later) and Red Hat Enterprise Linux AS (version 2.1 or
later) operating systems, the default SNMP access for the sysLocation and sysContact variables
has been changed to read-only access. IT Assistant uses the access rights for these variables to determine
whether or not certain actions can be performed through SNMP. These variables must be configured
with read/write access to enable "sets" or system configuration setting changes in IT Assistant. To
configure the variables, you must comment out the sysContact and sysLocation values in the Red
Hat Enterprise Linux SNMP configuration file.
1
Find the line that starts with sysContact .
2 Change the line to # sysContact .
3 Find the line that start with sysLocation .
4 Change the line to # sysLocation .
Configuring Your Managed Systems to Send Traps to IT Assistant
Managed system agents such as Server Administrator generate SNMP traps in response to changes in the
status of sensors and other monitored parameters on a managed system. For IT Assistant to receive these
traps, one or more trap destinations must be configured on the managed system.
To configure your system running Server Administrator to send traps to a Services system, edit the
SNMP agent configuration file, /etc/snmp/snmpd.conf, by performing the following steps:
1
Add the following line to the file:
trapsink IP_address community_name
where IP_address is the IP address of the services system and community_name is the SNMP
community name.
2 Save the snmpd.conf file and restart the snmpd service.