Users Guide

Configure Parallel Queues
To reduce the device inventory sync time, OpenManage Integration with ServiceNow (OMISNOW) runs multiple External
Communication Channel (ECC) queues in parallel to retrieve the device inventory information. By default, ECC queues that can
be run in parallel is set to 10.
NOTE: For parallel queues to work seamlessly, ensure that the maximum number of API sessions in OpenManage Enterprise
is not set to less than 10. By default, maximum number of API sessions is set to 100. For more information see, Dell EMC
OpenManage Enterprise User's Guide.
To increase the parallel queues, do the following
1. In the navigate filter, enter Dell EMC OpenManage Integration, and then under Application Properties, click
Properties.
2. On the Properties page, click Dell EMC OpenManage Integration Properties.
3. In the Parallel queues for inventory sync section, enter the number of parallel queues to run in the Parallel Queues box.
Activate or deactivate transform maps
The OpenManage Integration with ServiceNow (OMISNOW) transform maps with the defined rules are used to transform the
records in OMISNOW staging table to the corresponding OMISNOW target table. The transforms maps are activated by default.
However, to stop moving the records from the import set table (staging table) to the corresponding target table, deactivate the
transform map. For example, to stop moving the network adapters records to the target table, deactivate the Network
Adapters transform map.
To active or deactivate transform map, do the following:
1. In the navigate filter, enter Dell EMC OpenManage Integration, and then under Application Properties, click
Properties.
2. On the Properties page, click Dell EMC OpenManage Integration Properties.
3. To deactivate the transform map of a component, in the Activate/ De-activate Transform Maps section, clear the check
box next to the component.
You can activate or deactivate transform map of the following components.
NOTE:
All transform maps are activated by default. If you deactivate the Servers transform map, other transform maps
are automatically deactivated.
● Servers
● Events
● Out-of-Band Devices
● Network Adapters
● Memory Modules
● Storage Controllers
● Software Instances
● Disks
● Power Supplies
● Storage Devices
● Warranties
4. Click Update.
Alert management—View alerts and the
corresponding OpenManage Enterprise events
Dell EMC OpenManage Integration with ServiceNow provides the capability to group the events retrieved from OpenManage
Enterprise based on the hardware resource of the target node.
For periodic or on-demand sync of alerts from OpenManage Enterprise, ensure that an OpenManage Integration with
ServiceNow license is installed on the PowerEdge servers.
Inventorying and monitoring of PowerEdge servers
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