Users Guide

8. To view the corresponding alerts that are created by ServiceNow for the events, in the Navigation filter, enter Dell EMC

OpenManage Integration, and then under Event Managment, select All Alerts.

9. To view the corresponding incidents that are created by ServiceNow for the events, in the Navigation filter, enter Dell

EMC OpenManage Integration, select Incident.

For more information about the alerts and incidents, see Alert management—View alerts and the corresponding

OpenManage Enterprise events on page 25 and Incident management—View and manage incidents created for the

OpenManage Enterprise events on page 26.

To view the logs for the inventory and events sync tasks, in the Navigation filter, enter Dell EMC OpenManage

Integration, and then under System Log, select Application Logs. For more information about the user privileges that are

required to view the application logs in ServiceNow, see Required user privileges on page 9.

When devices are removed from OpenManage Enterprise, the Not Monitored attribute value in the Description field changes

to True and the events from those devices are no longer monitored in ServiceNow. You can manually delete the devices from

ServiceNow.

NOTE:

If you delete a device from the OMISNOW target table, the components that are not imported from the

corresponding Import Set table will become orphan records.

Topics:

• Dell EMC PowerEdge Server basic inventory information

• Dell EMC PowerEdge Server detailed inventory information

• Configure Parallel Queues

• Activate or deactivate transform maps

• Alert management—View alerts and the corresponding OpenManage Enterprise events

• Incident management—View and manage incidents created for the OpenManage Enterprise events

• Enable or disable Alert Correlation Rule

• Enable or disable alert management rule

Dell EMC PowerEdge Server basic inventory

information

To view inventory data about servers that do not have an OS installed, select Servers > Dell iDRAC Servers. To view the

inventory information of the devices based on the operation systems, under Servers, select one of the following:

● Windows

● Linux

● Unix

● ESX

To view the detailed information about the Dell EMC PowerEdge server, see Dell EMC PowerEdge Server detailed inventory

information on page 17.

Inventorying and monitoring of PowerEdge servers