Users Guide

4. To sync the events from OpenManage Enterprise, in the Navigation filter, enter Dell EMC OpenManage Integration,
and then select OpenManage Enterprise Connection Profile.
NOTE:
An on-demand device inventory collection must be run before the device events are synced from OpenManage
Enterprise in ServiceNow.
5. To retrieve all the events, select the connection profile from the list and select Actions on selected rows > OME Events
Sync. After the first on-demand inventory sync, the scheduled event sync is activated. OMISNOW performs the scheduled
event sync based on the default time interval configured in the Dell EMC OpenManage Integration Properties table. See
Properties table—field definitions on page 33.
NOTE: OMISNOW performs the scheduled sync only after the first on-demand event sync.
The events that are generated by the PowerEdge servers are synced with the ServiceNow instance.
6. To view the events, in the Navigation filter, enter Dell EMC OpenManage Integration.
7. Under Event Management, select All Events.
The events are listed and you can filter the events based on the associated severity. The events are mapped with the server
CI in Service Now and you can view the Server CI that is mapped with an event in the Configuration item column.
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Inventorying and monitoring of PowerEdge servers