Install Guide
Table Of Contents
- Dell EMC OpenManage Integration Version 1.2 with ServiceNow Installation Guide
- Contents
- Overview of Dell EMC OpenManage Integration with ServiceNow
- Installing OpenManage Integration with ServiceNow
- Compatibility matrix
- Required user privileges
- Installation prerequisites
- Install and configure MID Servers
- Download OpenManage Integration with ServiceNow
- Scripts for installation, upgrade and uninstallation
- Install OpenManage Integration in ServiceNow by uploading update set into ServiceNow instance
- Deploy OpenManage Integration connector .JAR on MID Server
- Upgrading to OpenManage Integration with ServiceNow
- Uninstalling OpenManage Integration with ServiceNow
- Additional resources
- Accessing support content from the Dell EMC support site
- Contacting Dell EMC
Additional resources
Table 3. Additional resources
Document Description Availability
Dell EMC OpenManage
Integration with ServiceNow
User's Guide
Provides information about using and
troubleshooting OpenManage Integration
with ServiceNow.
1. Go to Dell.com/OpenManageManuals.
2. Click Dell EMC OpenManage Integration
with ServiceNow and select the required
application version.
3. Click Manuals & documents to access
these documents.
Dell EMC OpenManage
Integration with ServiceNow
Release Notes
Provides information about new features,
known issues, and workarounds in
OpenManage Integration with ServiceNow.
Dell EMC OpenManage
Enterprise User’s Guide
Provides information about installing and
using OpenManage Enterprise.
1. Go to Dell.com/OpenManageManuals.
2. Click Dell EMC OpenManage Enterprise
and select the required application version.
3. Click Manuals & documents to access
these documents.
Dell EMC OpenManage
Enterprise and
OpenManage Enterprise -
Modular Edition RESTful API
Guide
Provides information about integrating
OpenManage Enterprise by using
Representational State Transfer (REST) APIs
and also includes examples of using REST
APIs to perform common tasks.
Dell EMC SupportAssist
Enterprise User's Guide
Provides information about installing,
configuring, using, and troubleshooting
SupportAssist Enterprise.
Dell.com/ServiceabilityTools
ServiceNow documentation For more information about using the
ServiceNow application.
https://www.docs.servicenow.com/
5
Additional resources 19